![]() ![]() Should you still need help after that, please reach out to Apple Support directly: Contact Apple Support. Turn Cellular/Mobile Data off under Settings > Cellular (Mobile) Data > Cellular (Mobile) Data Options.buttons, and where more than one character or letter is assigned to each button. This chapter focuses on systems where the user enters text by pressing keys or. Check for, and install, any available updates for your carrier settings: Update your carrier settings on your iPhone or iPad - Apple Support. Text Entry Using a Small Number of Buttons.Check for, and install, any available updates to your iPhone iOS software: Update your iPhone, iPad, or iPod touch - Apple Support.There could be a number of reasons your DTMF tones aren't being recognized by these automated systems, and we can troubleshoot using the following steps. It sounds like there is an issue with the DTMF tones, which are the beeps your phone generates to the automated system to relay your selection. I understand from your post that you are having difficulty with inputting selections to an automated phone system. Thanks for visiting the Apple Support Communities. (I have Wifi-calling turned off and have the latest iOS.) ![]() ![]() I don't know what the system thinks I'm pressing, but I'm doing a very simple thing the same way each time.Īny suggestions would be appreciated, thanks! Is it wrong timing by half a millisecond or something?! Is there a way I can fix my keypad if this is a known issue? Also, it does NOT say a double 2 on the screen, so my actual iPhone is not pressing the 2 button twice. I am wondering what is wrong with my keypad that it is recognizing my entry as "invalid" when I do the same thing every time. It does this probably half the time, and the other half of the time I can be connected to the department successfully. It says to press 2 after the tone, but if I press it before, on the tone, or after the tone (like I'm supposed to) it doesn't recognize it. 19 Notice that using input type'number' can display a numeric keyboard as below: Is it possible to use input type'text' to display the same numeric keyboard I do not want to display a number pad using pattern'\d' because it is possible that the value will contain a decimal place. It always accepts the 1, but never the 2. The support person said it was because the system was not recognizing I was entering a "valid entry" aka 1 and 2. I contacted corporate support for the pharmacy I am trying to use an automated keypad for and was told it is "user error" that is the reason my calls are ended and say "your call was not accepted" when I try to enter the options 1 for english and 2 for a department after. ![]()
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